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Tool Cache Return Policy
 
DEFFECTIVE PRODUCT:
  • All TOOL CACHE products have a lifetime guarantee and all defective tools should be immediately replaced for the customer at no charge.
  • Contact head office at 905 430 6433.
  • Fax the list of returns to (905) 430-9374.
  • An RGA number must be obtained for credit or product replacement.
  • Instructions to either DESTROY or RETURN the product will be issued.
  • Ship PPD to: See Slow Moving Inventory.
SLOW MOVING INVENTORY:
  • Contact head office at 905 430 6433.
  • Fax the list of returns to (905) 430-9374.
  • An RGA number must be obtained for credit.
  • Clearly mark the RGA # on outside of carton and ship prepaid (DSL Acct.) to:

    Distribution Solutions Ltd.
    c/o PPFD
    80 William Smith Dr.
    Whitby, ON L1N 9W1
    Attn: RGA #___________
  • Once the product has been received, a credit will be issued.
DAMAGED PACKAGING:
  • Since this program is constantly being rummaged through, damaged packaging may result.
  • Contact head office at 905 430 6433.
  • An RGA number must be obtained for credit.
  • Once the product has been received, a credit will be issued.
  • Ship PPD to: See Slow Moving Inventory.

 

 
       
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E-mail: info@dsltd.ca